Get in Touch
Let's start the conversation.
Whether you're a Support Coordinator with a participant in mind, a family exploring options or someone who simply has a question — every enquiry is welcome. There's no commitment involved in reaching out.
We're a small, local team. When you call, you'll speak to someone who actually knows our homes and our participants.
Refer a Participant
What you can expect
1 business day response
We respond to every call, email and referral form within one business day.
A real person answers
No call centres. When you contact Bloom, you speak to our team directly.
No pressure conversations
Every enquiry is welcome — no commitment required to find out if we're a good fit.
Collaborative from the start
We work with you — not just for you — to find the right path forward.
Who should contact Bloom?
We receive enquiries from across the NDIS ecosystem — and we welcome every single one.
Participants
If you're looking for SIL, community supports or want to know if Bloom is the right fit, we'd love to hear from you.
Families & guardians
Whether you're exploring options for a family member or want to discuss an existing arrangement, we welcome your call.
Support Coordinators
Submit a referral, discuss capacity or talk through whether a participant is a good match for our current homes.
Hospital discharge teams
We understand the urgency of discharge planning. Call us directly for time-sensitive conversations.
Allied health professionals
OTs, physiotherapists, speech pathologists — we collaborate closely with the allied health team around every participant.
Plan Managers
Questions about service agreements, claiming or funding categories — our team is easy to reach.
Community organisations
We partner with local organisations across Gympie, Sunshine Coast and Wide Bay. We'd love to connect.
Ways to get in touch
Use whichever feels most natural — we monitor all channels and respond promptly.
What happens after you contact us?
We want you to know exactly what to expect — no surprises, no waiting in the dark.
We receive your enquiry
Every call, email or referral form submission reaches our team directly — no call centres, no automated queues.
A team member reviews it
We read your message carefully before contacting you, so the conversation starts in the right place.
We reach out to you
A member of our team will contact you by your preferred method — usually within one business day.
We explore next steps together
Whether it's a referral, a capacity question or something else, we'll work through it collaboratively — no pressure.
Service regions
We're a local Queensland team — not a national provider with a remote office. We know these communities because we work in them every day.
Gympie
Home to our first SIL property, Gympie is at the heart of what we do. We have a strong local presence and know the community well.
Including Gympie CBD, Cooroy, Pomona, Tin Can Bay and surrounding areas.
Sunshine Coast
We operate across the full Sunshine Coast, from Caloundra in the south to Noosa in the north, with strong allied health connections throughout.
Including Maroochydore, Caloundra, Nambour, Noosa, Buderim and surrounds.
Wide Bay
Many of our participants have deep roots in Wide Bay. We're committed to supporting people to stay connected to the communities and people they love.
Including Maryborough, Hervey Bay, Bundaberg and the broader Wide Bay region.
See what life at Bloom looks like
Our Facebook page shares the everyday moments that make Bloom what it is — community outings, participant milestones, activities across Gympie, the Sunshine Coast and Wide Bay.
Before contacting us, many families and Support Coordinators follow our page first — it's a genuine window into how we work and who we are.
We'd love to hear from you
Whether you're looking for Supported Independent Living, Community Supports or simply have a question about what Bloom offers — reach out. Every conversation is welcome.